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CANCELLATION POLICY

CANCELLATIONS & AVAILABILITY HOLD

  1. CASE 1: Paid and Confirmed Booking within 10 days to the charter date. There will NOT be a Penalty if cancellation is issued with a 72 hrs notice. Cancellation with less than 72 hrs notice will apply up to 50% of the Total Charter Cost and cancellation with a less than 24 hrs notice or “No Show” will imply a no refund.

  2. CASE 2: Paid and Confirmed Booking between 10 to 30 Days to the charter date. There will NOT be a Penalty if cancellation notice is up to 15 days prior to the charter date, Otherwise the Booking Confirmation Deposit will not be refunded.

  3. CASE 3: Paid and Confirmed Booking between 30 Days to 6 Months Before to the charter date. There will NOT be a Penalty if cancellation notice is up to 30 days prior to the charter date, otherwise a Penalty of 30% off the Total Charter Cost will be charged due to the Boat’s Availability Hold and it will be increased up to 50% if cancellation notice is within 15 days to the charter date.

  4. Holiday & Selected Dates: There will be no refunds for cancelations during long weekends, special holidays, Easter week, and, from December 22nd through January 7th.

  5. If the reason which generated the Cancellation is Extraordinary or Extreme, a reason why BIP Yacht Charters may require evidence and/or written support, this will be resolved by all parties involved (Client / Agent / BIP) in mutual agreement in the knowledge that there could be no refundable amounts due to expenses incurred and made in delivering the service. Justified Cancellations will proceed as: FIRST: Rescheduling your trip to the next available date SECOND: Charter Certificate (Validity term a Year). Cancellations due to Covid reasons, will be analyzed individually as they come in, considering the CASES mentioned before and the actual Health Protocols and restrictions in this matter.