CANCELLATION POLICY
CANCELLATIONS & AVAILABILITY HOLD
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CASE 1: Paid and Confirmed Booking within 10 days to the charter date. There will NOT be a Penalty if cancellation is issued with a 72 hrs notice. Cancellation with less than 72 hrs notice will apply up to 50% of the Total Charter Cost and cancellation with a less than 24 hrs notice or “No Show” will imply a no refund.
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CASE 2: Paid and Confirmed Booking between 10 to 30 Days to the charter date. There will NOT be a Penalty if cancellation notice is up to 15 days prior to the charter date, Otherwise the Booking Confirmation Deposit will not be refunded.
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CASE 3: Paid and Confirmed Booking between 30 Days to 6 Months Before to the charter date. There will NOT be a Penalty if cancellation notice is up to 30 days prior to the charter date, otherwise a Penalty of 30% off the Total Charter Cost will be charged due to the Boat’s Availability Hold and it will be increased up to 50% if cancellation notice is within 15 days to the charter date.
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Holiday & Selected Dates: There will be no refunds for cancelations during long weekends, special holidays, Easter week, and, from December 22nd through January 7th.
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If the reason which generated the Cancellation is Extraordinary or Extreme, a reason why BIP Yacht Charters may require evidence and/or written support, this will be resolved by all parties involved (Client / Agent / BIP) in mutual agreement in the knowledge that there could be no refundable amounts due to expenses incurred and made in delivering the service. Justified Cancellations will proceed as: FIRST: Rescheduling your trip to the next available date SECOND: Charter Certificate (Validity term a Year). Cancellations due to Covid reasons, will be analyzed individually as they come in, considering the CASES mentioned before and the actual Health Protocols and restrictions in this matter.